REALM

What is Realm? Realm is a real ministry tool. 

Realm is an online ministry tool designed for real time connection. It helps our church connect with you and you connect with us. If you consider yourself part of this church family, you’ll love it. Realm allows you to manage your personal information and who is allowed to see it, control your giving, and keep in touch with the groups that matter to you.


Why use Realm? Realm strengthens church connections.

Being the church doesn’t just happen at the church. Realm helps us serve you better and leads this church well between Sundays. Everyone can be connected from anywhere at any time, right from our mobile devices. 

It engages everyone in the life of our church by supporting the healthy relationships essential to our church’s mission. We’ll stay organized, and you’ll stay informed about all of the opportunities for fellowship. When we share life together, we will grow together.


Some Key Features Include

  • Receive announcements from the church
  • Look up people in the church directory
  • Communicate with your Sunday School/small group members
  • Update your personal contact information
  • Upload a profile picture to your account
  • Leaders can easily take Sunday School/small group attendance
  • Look up your giving information


What about my privacy? Realm is safe, private, and secure.

Your privacy is one of our greatest concerns. Realm is only made up of the people in your church, it’s not like a social network that’s open to everyone. Realm keeps your data safe and gives you control over what information you share and who can see it.

 

What about giving? Realm gives you control over your giving.

Giving should be easy, and Realm places giving right in the palm of your hands. You may set up recurring gifts, view your giving history, and make changes at any time. Realm automatically records all electronic gifts and adds them to your giving record making it easy for you to give, and easy for our finance secretary to track.

 

How do I start? Follow a few simple steps. 

If you haven’t received an invitation to join Realm yet:

  1. Email Denise at the church office to request an invitation. Or Email rbbc@rockybayoubaptist.org. or call 850.678.6062.
  2. Once you’ve logged in for the first time, you can download the app called “REALM Connect – For Our Church” from the app store tied to your mobile device (Apple Store and Google Play).
  3. Your Realm login works on your home computer and on your mobile devices, so when you sign into Realm, use the same login you created for the computer or the app.
  4. Check to make sure that we have your address and other personal information entered correctly under My Profile. If anything is incorrect, you can change it. 
  5. You are highly encouraged to upload a photo for each member of your family (each person will have a separate profile) as well as a family photo. The dots under the photo box indicate the two places for photos.
  6. If you have any questions, contact Denise at rbbc@rockybayoubaptist.org.


REALM FREQUENTLY ASKED QUESTIONS


Is Realm Secure?

Yes. The confidentiality of your data is our main priority. Realm is a secure site that is supported by  ACS Technologies. They are the largest developer of church management software in the industry.  To ensure your data is absolutely secure and protected, ACS utilizes the most up-to-date security technology available.


What if I do not want my contact information to be seen by other RBBC Realm Users?

Once you are logged on, you may go to your personal preferences page within Access ACS and change your options. The default setting allows other members to see your address, phone number, family photo, and email address. These are the same items to which members would have access in our church directory.


Who will have access to my giving record?

You and authorized office staff will be the only people that have access to information about your giving record. Neither church officers, nor the pastoral staff, have access to this information.


What do I do if my giving record appears to be incorrect?

Keep in mind that giving records can lag behind a week or two during certain busy times of the year. Please allow at least two weeks for your record to be updated from any given date. If there is still concern that an item is not showing on your record after this two week period, please contact the church office at 850-678-6062 or rbbc@rockybayoubaptist.org.


Who can see my contact information on the Realm site?

Only registered users have access to contact information via their password. No one else on the internet can see your information. Users MUST be in our membership database before they are given a password.


What if I lose my password?

Send an email to the church office request a password change. Administrators cannot see user passwords because they are private. They can only send you an email to allow you to reset your password.


Can I reset my password?

Yes. Within Realm, go to the “Manage Account” tab under your name in the top right corner of the screen and it will also you to change it at any time.


Can I bookmark the Realm homepage so I do not have to go through the RBBC website?

Yes. Click here for the Realm login page.  Feel free to save the Realm page to your favorites list in your web browser for easy access.


How do I update my personal information?

Go to the “My Profile” tab in Realm, found under your name at the top right corner of the screen.